| Q. I hit a button on my PC Media Remote (or Presenter PLUS) and now the orientation of my screen is wrong. What do I do? |
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A. Press and hold CTRL-ALT and the either the Up, Down, Left or Right arrow keys. The correct key depends on which way their screen got changed in the first place.
CTRL-ALT-Up – right side up
CTRL-ALT-Down – 180 degrees
CTRL-ALT-Right – 90 degrees
CTRL-ALT-Left – 270 degrees
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| Q. What is the SafetyCell™? |
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A. The main purpose of a tough computer case is to protect your notebook. We at Mobile Edge appreciate that you’ve invested hundreds of dollars and more for your notebook, and the information on your notebook can approach a value of many thousands of dollars. For this reason, we’ve developed the SafetyCell™ Computer Protection System. Employing Multi-Compression Technology (MCT), the SafetyCell™ offers “object-deceleration” that allows the multiple independent foam cells within the System to more effectively absorb impact if your case is dropped. We encourage you to compare this unique technology to the single layer foam “protection” other manufacturers use. |
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| Q. What is “EVA?” |
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A. It stands for Ethylene Vinyl Acetate. EVA provides durability and longevity, and is waterproof, light, and easy to clean. We use semi-rigid compression-molded EVA material for our TechStyle Portfolio, Premium TechStyle, and Ultra TechStyle. These great cases offer natural protection for your computer with a retro-style reminiscent of the classic hard sided cases. Check them out here. |
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| Q. What does “Denier” mean? |
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A. It’s a unit of fineness for rayon, nylon, and silk fibers, based on a standard mass per length of 1 gram per 9,000 meters of yarn. A high denier material is more durable and less susceptible to damage. Mobile Edge prides itself on the high denier, ensuring your Mobile Edge notebook case will last you for many years to come. |
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| Q. How do I ensure my laptop will fit? |
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A. If you don’t already know the screen size, measure it diagonally. The most popular sizes are 15”, 15½” or 17”. Of course our cases also accommodate smaller notebooks and tablet PCs with our MiniMessenger case. |
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| Q. How does the Wireless Security Shield work? |
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A. Mobile Edge’s exclusive Wireless Security shield is impregnated with zinc so it blocks electromagnetic and radio waves. Once you place a cell phone or PDA in the Wireless Security Shield pocket and seal the top flap, 99% of all communications to the device are blocked, dramatically reducing the chance the information on your device will be tampered with or stolen by malicious hackers. Bluetooth-enabled devices are also susceptible to Bluetooth-borne viruses that can infect your device without your knowledge, and can silently spread to every other Bluetooth devices in your home and office as you come into proximity. |
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| Q. How quickly will my order be shipped? |
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A. All orders received by 3p.m. Pacific Standard Time will be shipped out that day. Currently we do not ship product on the weekends. |
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| Q. Can you ship internationally? |
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A. Yes, we can ship product anywhere in the world. Unfortunately because we are a new company we do not yet have distribution in most countries. Until we do, all shipping will be from the United States. Please send your inquiry, listing the product that you are interested to info@mobileedge.com along with your complete shipping address. We will get back to you immediately with three alternative shipping methods for you to choose from. Please note that there may be additional charges (duty, taxes) to get the product into your country that we are unaware of. |
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| Q. Are Mobile Edge products available in the Asia Pacific markets? |
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A. Yes! We've opened our Asia Pacific (AP) office in Singapore. The address is:
Mobile Edge - Asia Pacific
46 East Coast Road
EastGate Building, #04-01
Singapore 428766
Tel. (65) 6344 0400
Fax. (65) 6344 9939
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