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| Q. What is ScanFast? | |
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A. The ScanFast™ Collection is designed to speed you through airport security checkpoints quickly. You no longer need to remove your laptop from your case. The ScanFast Collection has been tested and exceeds the Transportation Security Administration (TSA) guidelines for Checkpoint Friendly Carry-on luggage. Links:
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| Q. Can you ship internationally? | |
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A. Yes, we can ship product almost anywhere in the world. Simply choose the International Checkout option in the Shopping Cart. (Service provided by International Checkout) 
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| Q. I hit a button on my PC Media Remote (or Presenter PLUS) and now the orientation of my screen is wrong. What do I do? | |
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A. Press and hold CTRL-ALT and the either the Up, Down, Left or Right arrow keys. The correct key depends on which way their screen got changed in the first place. CTRL-ALT-Up – right side up CTRL-ALT-Down – 180 degrees CTRL-ALT-Right – 90 degrees CTRL-ALT-Left – 270 degrees |
Q. What is the SafetyCell™? |
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A. The main purpose of a tough computer case is to protect your laptop. We at Mobile Edge appreciate that you've invested hundreds of dollars and more for your laptop, and the information on your laptop can approach a value of many thousands of dollars. For this reason, we've developed the SafetyCell™ Computer Protection System. Employing Multi-Compression Technology (MCT), the SafetyCell™ offers "object-deceleration" that allows the multiple independent foam cells within the System to more effectively absorb impact if your case is dropped. We encourage you to compare this unique technology to the single layer foam "protection" other manufacturers use. |
Q. What is "EVA?" |
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A. It stands for Ethylene Vinyl Acetate. EVA provides durability and longevity, and is waterproof, light, and easy to clean. We use semi-rigid compression-molded EVA material for our TechStyle Portfolio, Premium TechStyle, and Ultra TechStyle. These great cases offer natural protection for your computer with a retro-style reminiscent of the classic hard sided cases. Check them out here. |
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Q. What does "Denier" mean? |
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A. It's a unit of fineness for rayon, nylon, and silk fibers, based on a standard mass per length of 1 gram per 9,000 meters of yarn. A high denier material is more durable and less susceptible to damage. Mobile Edge prides itself on the high denier, ensuring your Mobile Edge laptop case will last you for many years to come. |
Q. How do I ensure my laptop will fit? |
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A. If you don't already know the screen size, measure it diagonally. The most popular sizes are 15", 15½" or 17". Of course our cases also accommodate smaller laptops and tablet PCs with our MiniMessenger case. |
Q. How does the Wireless Security Shield work? |
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A. Mobile Edge's exclusive Wireless Security shield is impregnated with zinc so it blocks electromagnetic and radio waves. Once you place a cell phone or PDA in the Wireless Security Shield pocket and seal the top flap, 99% of all communications to the device are blocked, dramatically reducing the chance the information on your device will be tampered with or stolen by malicious hackers. Bluetooth-enabled devices are also susceptible to Bluetooth-borne viruses that can infect your device without your knowledge, and can silently spread to every other Bluetooth devices in your home and office as you come into proximity. |
Q. How quickly will my order be shipped? |
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A. Expedited shipments received prior to 2PM PST will be shipped out that day*. Ground shipments will be shipped within two business days*. Currently we do not ship product on the weekends. *Subject to credit card verification |
